Privacy Policy

Your data protected

Last updated: 8 December, 2025

In this privacy policy, we explain how we collect and use personal data. This policy applies to all personal data that we process when you contact us.

Who we are

We are Teknotherm, a subsidiary of Heinen and Hopman Engineering BV. Teknotherm delivers refrigeration and HVAC solutions for the maritime and offshore industries. As part of the Heinen and Hopman group, we process and analyse personal data to respond to your needs as effectively as possible. Teknotherm is responsible for collecting and using your personal information as described in this policy. We value our role as a reliable business partner and safeguard your right to privacy as a customer or supplier. For questions, comments or complaints regarding the processing of your data, contact us at compliance@salor.com.

The type of personal information that we process

Personal data are all data that can be directly or indirectly related to you. We may process the following categories of personal information.

Name and identifiable information

This may include your name, title, gender or date of birth.

Your contact details and details related to your account or registration

This includes address, location, telephone number, email address and, if you register for a service, your login details or other information you provide.

Communication with you

If you contact us by email, telephone, or social media, we record this communication, including questions or complaints.

Information collected when you use our website

We may record your IP address, browser type, operating system, referring website and behaviour on our site. With your permission, we may receive location data. We also receive automatic notifications when you open a newsletter or click a link.

Information you share with us

This applies when you respond to social media or complete a survey.

Cookies and similar technologies

We use cookies and similar tools on our website. For details, see our cookie policy.

How we collect your data

We obtain personal data when you fill in a form, communicate with us or register for our newsletter. Depending on your social network settings, we may also receive information from your social media provider.

The purposes for which we use your data

We use your data for the following purposes.

To provide services

We analyse your use of our digital channels and combine this with cookie information. This helps us understand which channels or devices you prefer so we can tailor communication accordingly.

To communicate with you

We use your contact details to answer questions and handle complaints.

For statistical research

We use automated tools to study trends in the use of our services, website and social media. This helps us improve our services and website. We use aggregated data only and do not include names, email addresses or other directly identifiable data. We may combine aggregated data with public sources. Sensitive data are not used without consent.

For direct marketing

We may send newsletters or marketing messages. To make these messages relevant, we analyse your personal information. We may combine our data with public sources. Sensitive data are not used without consent. You can withdraw permission at any time by following the instructions in our messages or by contacting compliance@salor.com.

Disclosure and sharing of data with third parties

We may share information with third parties for the following purposes.

Support services

We use third parties such as social network providers and marketing agencies. They are required to protect your personal data and process it only as instructed.

Statistical research and direct marketing

We may use your data for the purposes described above.

Third party websites

Our website may contain links to third party websites. This privacy policy does not apply to those sites. Your use of those sites is at your own risk. Consult their privacy policies if available.

Within the Heinen and Hopman group

Your data may be shared with other group companies to provide optimal service. Some subsidiaries are located outside the EEA.

Security and preservation

Teknotherm takes technical and organisational measures to protect your data from loss or unlawful use. Your data are kept as long as necessary for the purposes described or to comply with legal obligations and resolve disputes.

Child privacy

We do not intend to collect information about children under 16 or create content specifically aimed at children. If you believe your child has submitted personal information, contact us at compliance@salor.com.

Your rights

Under the GDPR you have the following rights.

Right of access

You may request access to your personal data. We must confirm your identity before providing this information.

Right to rectification

You may request correction of inaccurate personal data.

Right to be forgotten

You may request deletion of personal data that are no longer relevant. Retention periods must first be checked.

Right to data portability

You may request transfer of digital personal data you have provided to us. Paper records are excluded. Submit your request in writing. Teknotherm has four weeks to assess and respond. We may request additional information to verify your identity.

Contact details

Teknotherm Marine AS – Oslo P.O. Box 230, N-1326 Lysaker Strandveien 12, N-1366 Lysaker compliance@salor.com

How this privacy policy is kept

This policy takes effect as of April 25, 2018 and replaces previous versions. The policy may be updated. The latest version will always be visible on this page.